Employee Experience Surveys

Employee experience surveys provide valuable data that can be used to identify key areas of focus. This allows organizations to create intentional action plans to address areas in need of improvement as well as build on areas of strength.

Exude’s Surveys 

HR Service Delivery | Employee Experience | DEIB Experience | Custom Surveys

HR Service Delivery Survey

The HR Service Delivery survey is valuable for larger organizations where the client is looking to gauge the employee experience in working with HR. The findings and recommendations provide valuable insights, helping to shape the focus areas for human resources.

The areas of evaluation include:​

• Awareness of Services​
• Responsiveness​
• Timeliness of Resolution​
• Communication​
• Confidence
• Escalation Pathways​

Employee Experience Survey

Employee experience surveys provide a way to gather employee perceptions of how they see the organization. This allows an organization to focus on the areas where they may need a change in policy, process, and/or communication to create the best experience for their employees.

Our employee experience surveys are designed through a combination of four lenses:​

• Perception​
• Knowledge
• Equity​
• Leadership

Options:​

• Comprehensive Survey (up to 35 questions with 5 open-ended options)​
• Pulse Survey (up to 10 questions)​
• Custom Survey

DEIB Experience Survey

DEIB Experience surveys provide a way to gather employee perceptions on the organization’s current state of inclusivity, bias, belonging, psychological safety, and culture. The insights gained from this survey enable an organization to identify specific themes across different employee segments.

Our DEIB survey looks at the following categories:

• Organizational Culture
• Leadership Accountability
• Policies and Practices
• Recruitment & Retention
• Talent Management (Performance Mgmt. Career Development, Succession Planning, Mentoring, Coaching, and Training)

Options:​

• Comprehensive Survey (up to 35 questions with 5 open-ended options)​
• Pulse Survey (up to 10 questions)​
• Custom Survey

Custom Surveys

We understand that sometimes a customized survey is the best option. Our consultants can work with you to put together a custom survey that measures exactly what you are most interested in for your organization.

Why Hire Exude for your Employee Survey needs? 

• Confidence & Trust – Having a third-party administrator provides a level of confidentiality and trust.
• Communication Strategy – We help you create a communication strategy to drive participation.
• Expertise – Our approach to survey designs ensures we are asking the right questions to uncover the path toward opportunity or change.

Frequently Asked Questions  

Is there any flexibility in the questions we use for the survey?

We have our own bank of survey questions as a starting point and can tailor them based on the focus of the areas you are exploring. We can also work with you to put together a custom survey. Custom surveys will require additional hours and fees.

What’s the difference between a Pulse Survey and a Comprehensive Survey?

A pulse survey is a quick check-in of 10 questions on where things stand. A comprehensive survey asks detailed and open-ended questions to allow you to see a range of insights across a broader number of topic areas. Our consultant can help you determine which is best.

What is the deliverable we can expect?

Final deliverables include a report with aggregate responses by question (both quantitative and qualitative) and an executive summary via a PowerPoint presentation delivered to key stakeholders. If focus groups or interviews are conducted, they will be included in the final deliverables.

Is the data collection confidential?

Yes, we don’t include the names of the responders/interviewees in our findings. However, there are some ways you may want to cut the data (i.e., by department) that can narrow down the results a bit. We always want to keep it as confidential and anonymous as we can, so it encourages the best responses.

How long does the process take?

Most surveys take up to 8 weeks, depending on your team’s schedule.

Will you conduct focus groups/interviews in-person or virtual?

Either. We can work with your preference and accommodate you virtually or in person. We may make some recommendations on what could work best, depending on the number of people involved and their locations.

What is the consultant’s background?

Our Exude Human Capital consultants have spent decades in the consulting space working with clients in many different industries, levels, and sizes of companies. They bring expertise and experience that allows them to share best practices with clients. Our consultants will work with you on the best ways to conduct the survey, some messaging recommendations, and what the next steps could be based on the results.

What types of companies will Exude support?

Any industry, including but not limited to professional services, social services, education, bio/pharma, technology, healthcare, hospitality, entertainment, communications, manufacturing, associations, finance, and construction. We are experienced across any industry in both for-profit and non-profit sectors in the US, regardless of size.