Managers spend nearly 20% of their time — more than seven hours a week or nine weeks per year — dealing with employee conflict based on personality style. Spending time on disputes gets in the way of business priorities and bottom-line profitability. Personality style is a dimension of diversity and managers must develop cultural intelligence to reduce conflict based on personality, as well as other dimensions of diversity.
Attend this session to:
- Build cultural awareness to better navigate conflict based on cultural norms
- Learn techniques to resolve cultural and personality style conflict more effectively
- Get 5 tips for better control of conflict resolution in your workplace
Wednesday, April 25, 2018 | 8:30-10:30am | Exude, Inc.
(8:30-9 registration, 9-10:30 presentation, breakfast provided)
Recertification Credit Hours: 1.5
Specified Credit Hours: HR (General)
Presenter: Alison DiFlorio, Managing Partner at Exude Inc.
Location: Exude, Inc.
325 Chestnut Street – Suite 1000 Philadelphia PA 19106